1. DATA CONTROLLER
The company responsible for processing your data under this Privacy Policy is:
Domain name: https://www.tranxfer.com/
Trade name: Tranxfer
Company name: Tranxfer software company, S. L. (‘Tranxfer’)
Tax ID: B65972523
Registered office: Av. del Tibidabo, 49, Sarrià-Sant Gervasi, 08035 Barcelona
Email: info@tranxfer.com
Registered in the (Commercial/Public) Register: Barcelona, in Volume 43771, Folio 23, Section 8, Page Number B437822
We recognise the importance of protecting your personal information and are committed to handling it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects relating to the processing of data belonging to users who browse the website or provide their personal data via the various forms available on the site.
2. PERSONAL DATA
Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user provides to us: first name, surname, email address, telephone number, postal address, town/city, etc.
A user’s visit to the website does not imply that they are required to provide any personal data. However, should they do so, the data will be processed lawfully and in accordance at all times with the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
3. PURPOSE, DURATION AND LEGAL BASIS OF THE PROCESSING
We will process the data provided by the user for the following purposes:
To respond to the request or enquiry made by the user via the contact form and resource download section on the website. We collect and process the user’s personal data in order to process and manage their request, enquiry or any other request made via said form. We will retain this data for as long as necessary to fulfil your request and for the period established by law, with a minimum duration of 3 years. The legal basis for the processing of the data will be the consent given by the user when they tick the box accepting our privacy policy before submitting the request. You have the right to withdraw your consent at any time without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
To improve your browsing experience on the website. We will retain this data for as long as you do not withdraw your consent to its processing by deleting cookies, and for the period established by law, with a minimum duration of 3 years. The legitimate basis for improving your browsing experience is the consent given by the user when accepting cookies. The user has the right to withdraw their consent at any time without this affecting the lawfulness of the processing based on consent prior to its withdrawal
For profiling. We collect analytical data on the user’s visits, interests and preferences. This enables us to offer products and services that may be of interest to you. We will retain this data until the user withdraws their consent to its processing and for the period established by law, with a minimum duration of 3 years. The lawful basis for profiling is the user’s consent, which is given by ticking the relevant box. The user has the right to withdraw their consent at any time without this affecting the lawfulness of the processing based on consent prior to its withdrawal.
To manage our social media and send you information about our activities and products. We will retain this data for as long as the user does not withdraw their consent to its processing and for the period established by law, with a minimum duration of 3 years. The lawful basis for managing our social media and sending you information about our activities and news is the consent you provide for this purpose. The user has the right to withdraw their consent at any time without this affecting the lawfulness of the processing based on consent prior to its withdrawal.
4. DISCLOSURE OR TRANSFER OF PERSONAL DATA AND INTERNATIONAL TRANSFERS
Your data will not be disclosed or transferred to third parties unless there is a legal obligation to do so, or to service providers linked to the Data Controller who act as data processors. No international transfers are carried out; should such transfers become necessary at any time, you will be notified in order to obtain your consent.
5. UPDATING OF PERSONAL DATA
It is important that, in order for us to keep your personal data up to date, you inform us whenever there has been any change to it; otherwise, we cannot be held responsible for the accuracy of the data.
The user guarantees that the personal data provided is accurate, ensuring that all information provided corresponds to the actual situation, is up to date and correct, and undertakes to notify us of any changes.
6. THIRD-PARTY DATA
If the user provides TRANXFER with data relating to third parties for any purpose, they guarantee that they have obtained this data lawfully, that they have previously informed the data subjects and obtained their consent to disclose it, and that the information provided is accurate and truthful.
7. RIGHTS OF DATA SUBJECTS
You have the right to access your data and to obtain confirmation regarding its processing, as well as a copy of the personal data being processed. You have the right to update it and to request the rectification of any inaccurate data or to request its erasure when the data is no longer necessary for the purposes for which it was collected. You may request the restriction of the processing of your data and object to the processing of your data by withdrawing your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You may exercise your rights by contacting us:
Registered office: Av. del Tibidabo, 49, Sarrià-Sant Gervasi, 08035 Barcelona
Email: info@tranxfer.com
If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency www.aepd.es
8. USE OF COOKIES
A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website, amongst other things, to store and retrieve information about the user’s or their device’s browsing habits and, depending on the information they contain and how the user uses their device, they may be used to recognise the user.
You have the option to prevent the generation of cookies by selecting the relevant option in your browser settings. You can find further information by reading our Cookies Policy.
