Support Area
We help you take your first steps
Tranxfer customers have several support options at their disposal:
A Resource Library, phone or email support, and a customer portal



online chat
To receive a quick answer to your questions, start an online chat with our Support and Commercial Service team.
Email support
If you have any questions or issues, please email our support team at [email protected]. Please specify the product release and relevant error or log messages to speed up resolution.
Out of Europe
If you are in another region and would like local assistance, please email us at [email protected] and we will contact you through a Tranxfer representative near you.
Welcome to our Video Library
Discover how Tranxfer can help you meet your operational, security and regulatory compliance needs specific to your sector.
Do you prefer to read?
Download our Manual
Below you will find the user manual that will help you step by step to perform all the actions you need on the Tranxfer platform
Do you still have doubts? Contact us to solve your case in a personalized way
Data of interest
Every day there are vulnerabilities, attacks against information and data exfiltration that affect all organizations.
With Tranxfer, avoid the following security risks: