Support Area

We help you take your first steps

Tranxfer customers have several support options at their disposal:

A Resource Library, phone or email support, and a customer portal

online chat

To receive a quick answer to your questions, start an online chat with our Support and Commercial Service team.

Email support

If you have any questions or issues, please email our support team at [email protected]. Please specify the product release and relevant error or log messages to speed up resolution.

Out of Europe

If you are in another region and would like local assistance, please email us at [email protected] and we will contact you through a Tranxfer representative near you.

Welcome to our Video Library

Discover how Tranxfer can help you meet your operational, security and regulatory compliance needs specific to your sector.

Do you prefer to read?
Download our Manual

Below you will find the user manual that will help you step by step to perform all the actions you need on the Tranxfer platform

Download User Manual

Do you still have doubts? Contact us to solve your case in a personalized way

[email protected]

Data of interest

Every day there are vulnerabilities, attacks against information and data exfiltration that affect all organizations.

With Tranxfer, avoid the following security risks:

Daily notifications for regulatory non-compliance
0 %
of data breaches are caused by human error
0 %
Of businesses are repeatedly attacked
0 %
Of all the companies have more than one attacker