Support area

We help you take your first steps

Tranxfer customers have several support options at their disposal:

Do you have problems with the platform? You can open a support ticket below

Open ticket online

To receive a quick response to your queries, you can open a support ticket through this link

Email support

If you have questions or issues, please email our support team at [email protected]. Please specify the product release and any relevant log or error messages to expedite resolution.

Out of Europe

If you are in another region and would like local assistance, please email us at [email protected] and we will contact you through a Tranxfer representative near you.

Welcome to our Video Library

Discover how Tranxfer can help you meet your operational, security and regulatory compliance needs specific to your sector.

Do you prefer to read?
Download our Manual

Below you will find the user manual that will help you step by step to perform all the actions you need on the Tranxfer platform

Download User Manual

Do you still have doubts? Contact us to solve your case in a personalized way

[email protected]

Data of interest

Every day there are vulnerabilities, attacks against information and data exfiltration that affect all organizations.

With Tranxfer, avoid the following security risks:

Daily notifications for regulatory non-compliance
of data breaches are caused by human error
0 %
Of businesses are repeatedly attacked
0 %
Of all the companies have more than one attacker
0 %