About the customer
Arcano Partners is a financial services group with CNMV-supervised entities headquartered in Madrid (asset management, M&A and corporate finance advisory), with offices across Europe, the United States, and Asia. Their teams exchange confidential, often large files with third parties every day and across jurisdictions: banks, auditors, law firms and investors.
Industry: Banking & Financial Services · Size: +260 employees · Location: Spain
The challenge
Arcano’s goals were:
- Single approved channel: eliminate the use of consumer tools.
- Traceability and control: In line with GDPR, the group’s security policy and DORA.
- Reliability: deal and reporting processes cannot stop because a transfer fails.
- Adoption: no friction and no formal training.
- Cost under control: only users who need the service are licensed, managed by the Security function.
The solution: Tranxfer Exchange
The customer deployed Tranxfer Exchange together with the Tranxfer Plugin for Outlook. Employees send and receive confidential files directly from Outlook, and the plugin routes them through Tranxfer instead of attaching them to the email.
- Encryption in transit and at rest
- Two-factor authentication (2FA) for recipients.
- Detailed audit trail of all files sent and received.
The solution covers the requirements of a regulated financial context: bidirectional exchange, single approved channel, per-file integrity verification (checksum), anti-malware, delivery and download evidence, data leak prevention, and GDPR, DORA and MiFID II compliance.
Testimonial
«In a regulated firm, the exchange of confidential information with third parties cannot depend on tools outside our control. For three and a half years Tranxfer has been Arcano’s corporate channel for that exchange: integrated into our processes, adopted without friction by our teams across all offices, and accepted by banks, auditors, law firms and investors. In that period we have recorded no outages and no incidents, and every transfer is traceable, with access control and delivery evidence, so that we can demonstrate compliance with our obligations under GDPR and DORA. The three-year renewal is the consequence of that track record.»
— Fernando Sanz de Galdeano, CISO, Arcano Partners
Results Achieved
~36MB
Average transfer size
+150 transfers per month
3,687
Total transfers
With third parties
84%
Active users
Of all registered users
0
Complaints, requests for alternative tools or outages
- Large-file exchange moved from consumer tools to a single corporate channel.
- Licensed base that matches real need, above the 80% active-user target, with seats expanded in the renewal.
- Now confirmed with a three-year renewal as the group’s strategic tool for secure information sharing.
If your organization needs to share sensitive information with providers or external partners without compromising compliance, Tranxfer can help. Request a demo and discover how to strengthen security, traceability, and compliance with every transfer.
