EBMT, a global healthcare society enabling better patient care through advanced therapies (with offices in Barcelona, Leiden and Paris), manages a patient registry and conducts clinical studies in collaboration with healthcare professionals, researchers and institutions. This work routinely requires exchanging sensitive clinical documentation under GDPR, Good Clinical Practice (GCP), and strict traceability requirements.
For EBMT, sharing a file is not just about productivity: every transfer must maintain protection, control, and traceability throughout its entire lifecycle.
The challenge
EBMT needed to strengthen the secure clinical information exchange with hospitals and external partners, subject to three key requirements:
- Control and compliance: replacing email and password-protected files with a channel aligned with compliance requirements.
- Full traceability: providing evidence of who accesses each document, when they access it, and how long it remains available.
- Ease of use: ensuring adoption by internal teams and partner hospitals, regardless of their location.
Furthermore, it was a priority to resolve technical friction caused by firewalls at certain hospitals blocking specific transmissions, and to implement a unified mechanism suitable for an organization distributed across various European offices and remote workers.
The solution: Tranxfer Exchange
EBMT evaluated various alternatives and selected Tranxfer Exchange as its corporate channel for the secure exchange of information with third parties, placing particular value on working with a European provider that stores data within the European Union.
With Tranxfer, the exchange of clinical documentation takes place in a controlled environment, eliminating reliance on email attachments while providing full traceability and an audit trail for every instance of access and download. It also offers control over the information lifecycle by allowing access to be restricted and deletion to be managed.
Using Tranxfer has also reduced friction with hospital systems, decreasing reliance on less suitable methods such as password-protected files. All of this has been achieved without generating user resistance; adoption has been seamless across teams such as Study, Marketing, Membership, and Events.
Testimonial
«When working with sensitive clinical information, it’s not enough to simply send a file securely. We need to maintain control over the information and have traceability over who has accessed it, when, and for how long it was available.
Tranxfer lets us build in these controls and have the audit trail we need, while keeping the experience simple for both our users and the hospitals we work with.»
— Iris Bargalló, Data Protection Officer & Quality Assurance Manager at EBMT
«If we had to define Tranxfer in three words: fast, secure, and easy.»
— Clara Frago, Biotechnologist, MSc, Clinical Research Quality Assurance Lead at EBMT
Key results
The key results achieved following the implementation of Tranxfer include: greater control over the exchange of sensitive clinical information with third parties, full traceability of every transfer with auditable evidence, reduced reliance on less secure exchange methods, smoother interaction with hospital IT environments and the ability for the Compliance function to demonstrate what happened to the information after it was shared.
If your organization needs to share sensitive clinical information with hospitals, healthcare professionals, or external partners without compromising compliance, Tranxfer can help. Request a demo and discover how to strengthen security, traceability, and compliance with every transfer.
